Returns & Exchanges
At Iron Heart International, we want you to be fully satisfied with your purchase. If your garment doesn't fit or meet your expectations, you may return it for a refund or exchange within 30 days of receipt, provided it is in original, unworn condition.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
Package Your Items
Carefully fold the items and place them back in their original packaging with all tags attached, ensuring the Return Authorization number is clearly visible on the outside.
Ship the Parcel
Affix the provided shipping label or use your preferred tracked courier service to send the package back to our international distribution center.
Processing & Refund
Once our quality control team inspects and approves the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing